How a leading title insurer accelerated title search with Hitech i2i

30%

productivity improvement

85%+

automation accuracy

2.5hr

delivery for 4-hour orders

<5hr

turnaround for 8-hour orders

Client Overview

Client Profile: Title Insurance Underwriters
Headquarters: USA
Solutions: Title Search Automation

Enhance title search accuracy with AI-driven intelligence

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Client Profile:

The client is one of the top four title insurance underwriters in the United States and the highest-rated title insurance group in the country, a distinction it has maintained since 1992. The company receives nationwide title search requests from its partners and delivers a wide range of title products including current owner searches, full searches, deed reports, bringdowns, judgment searches, and document retrieval services.

With strict turnaround expectations of 4-8 hours and 100% accuracy requirements, the client needed a more efficient way to process title search orders. The scope of the engagement focused on title search production for properties in Georgia and Texas, ensuring faster delivery and consistent quality across title search products.

The Hitech i2i team consistently delivered high-quality title search outputs within very tight turnaround times. Their ability to maintain 100% accuracy while improving productivity made them a reliable partner for our title operations.

Title Officer, National Title Processing Organization, USA

Title Search Workflow Powered by Hitech i2i

The Challenges

Supporting documents were not always available from a single source.
Analysts had to search multiple title plants and county record systems.
Fragmented document availability slowed document retrieval and review.
Orders required strict turnaround times between 4 and 24 hours.
100% accuracy requirements demanded careful verification of ownership and lien data.

The Hitech i2i Solution

Automated document ingestion and extraction of key property and title fields.
Extraction of lien, assessment, and tax information into the client portal.
Title data compiled following customer-defined SOP for each title product.
Derived fields and validations configured using customer-defined business rules.
Low-confidence and critical fields routed to Human-in-the-Loop validation workflows.
Custom tool enabled incremental delivery to client-defined warehouse schemas and tables.

The Result

30% increase in analyst productivity across title search operations.
Significant reduction in turnaround times across multiple title products.

8-hour title search orders delivered in under 5 hours.

85%+ automated extraction accuracy supported by human validation ensuring 100% accuracy.

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