Privacy Policy – Hitech i2i

1. Scope and Roles

This Privacy Policy applies to customers of Hitech i2i, their authorized users, and individuals whose personal data may be contained within property-related documents processed through the platform.

In many engagements, Hitech i2i acts as a data processor on behalf of customers who act as data controllers, under contractual arrangements including Data Processing Agreements. In such cases, customers act as data controllers and determine the purposes and means of processing.

2. Our Commitment to Privacy

Privacy and data protection are fundamental to how we design, deliver, and operate our services.

We maintain organizational, technical, and administrative safeguards aligned with internationally recognized standards and applicable privacy regulations, including:

• GDPR
• HIPAA (where applicable)
• CCPA/CPRA
• Global data protection and security best practices
• Digital Personal Data Protection Act, 2023 (India)
• ISO/IEC 27001:2022

3. Categories of Personal Data

Hitech i2i may process personal data contained within real estate and property-related documents, including deeds, mortgages, liens, assignments, releases, foreclosure documents, legal descriptions, ownership records, and related metadata.

Personal data may include names of individuals or entities, addresses, parcel identifiers, transaction dates, reference numbers, and other information lawfully contained in public or customer-provided records. When you visit our website, we may collect technical data such as IP address, browser type, device and operating system information, pages visited, access times, and referring URLs. As part of service delivery, we may process personal data contained within client-provided datasets, documents, or systems strictly in accordance with client instructions for service delivery.

Hi-Tech Digital does not knowingly collect, use, or process personal data of children. Our services and website are not directed toward individuals under the age of eighteen (18) years. If we become aware that personal data of a child has been inadvertently collected without appropriate consent or lawful basis, we will take prompt steps to delete such information from our records. Parents or legal guardians who believe that a child has provided personal data to us may contact us using the details set out in this Privacy Policy, and we will take appropriate corrective action.

4. Purpose of Processing

Personal data processed through Hitech i2i is used solely for legitimate business purposes, including document classification, data extraction, normalization, validation, ownership chain reconstruction, analytics, and preparation of downstream outputs as instructed by the customer.

Hi-Tech Digital Solutions LLP does not sell, rent, lease, trade, or commercially exploit personal data processed through Hitech i2i. Personal data is not disclosed to third parties for their independent marketing, advertising, or monetization purposes. All data processing is performed strictly to support customer-authorized use of the Hitech i2i platform.

5. Legal Basis for Processing

Where required by law, Hi-Tech Digital processes personal data based on consent, performance of a contract, legitimate business interests, or compliance with legal and regulatory obligations. The applicable legal basis depends on the nature of the data and the context in which it is collected.

Hi-Tech Digital does not sell, rent, lease, trade, or otherwise commercially exploit personal data. We do not disclose personal data to third parties for their independent marketing, advertising, or monetization purposes. Any sharing of personal data occurs solely as described in this Privacy Policy and strictly for legitimate business, contractual, or legal purposes.

6. Disclosure of Personal Data

We may disclose personal data:

• To authorized employees and contractors
• To service providers under written agreements
• To customers where we act as processor
• To regulators or authorities where required by law

7. Artificial Intelligence, Machine Learning & LLM Usage

As a provider of AI and data services, we are committed to responsible and ethical data practices.

We ensure that:

• Client data is processed only under contractual agreements
• Data is not reused for unrelated purposes
• Confidentiality and intellectual property rights are protected
• Access to data is restricted on a need-to-know basis
• Security controls are applied throughout the data lifecycle

8. Data Sharing with Third-Party Service Providers

Hitech i2i may rely on trusted third-party service providers, including cloud infrastructure, hosting, storage, security, and monitoring providers, to operate the platform. Such providers process data only under confidentiality and data protection obligations and are not permitted to use data for their own purposes.

Hitech i2i shall not be responsible or liable for the privacy practices, security measures, or content of any third-party websites, applications, platforms, or services that may be linked to or integrated with our website or services. Any personal data shared with such third parties is provided at the individual’s or customer’s own discretion and subject solely to the privacy policies and terms of such third parties.

To the extent permitted by applicable law, Hitech i2i disclaims all liability for any loss, damage, or harm arising from the collection, use, disclosure, or processing of personal data by third parties over whom Hitech i2i does not have direct control.

9. International Data Transfers

Hitech i2i operates as a global platform. Personal data may be processed in multiple jurisdictions depending on infrastructure and support requirements. Appropriate safeguards are implemented to ensure lawful cross-border data transfers.

10. Personal Data Breach

In the event of a personal data breach, Hitech i2i will take appropriate remedial actions and notify affected customers and authorities as required by applicable law.

11. Data Security

Hitech i2i implements administrative, technical, and organizational safeguards designed to protect data against unauthorized access, loss, misuse, or disclosure. These include access controls, logical segregation, encryption where appropriate, monitoring, and audit logging.

12. Data Retention and Disposal

Data processed through Hitech i2i is retained in accordance with customer-defined retention policies and applicable legal requirements. Upon expiration of retention periods or termination of services, data is securely deleted, anonymized, or returned as applicable.

13. Individual Rights

Subject to applicable data protection laws, individuals whose personal data is processed by Hitech i2i may have the following rights:

• Right to Access: To request confirmation of whether we process personal data about you and to obtain a copy of such personal data.
• Right to Correction: To request correction of inaccurate, incomplete, or outdated personal data.
• Right to Deletion: To request deletion of personal data where it is no longer necessary for the purpose for which it was collected, where consent has been withdrawn, or where processing is unlawful.
• Right to Withdraw Consent: Where processing is based on consent, to withdraw such consent at any time, without affecting the lawfulness of processing prior to withdrawal.
• Right to Restrict or Object to Processing: To request restriction of processing or to object to certain processing activities, subject to applicable law.
• Right to Data Portability: Where technically feasible and legally required, to receive personal data in a structured, commonly used, and machine-readable format or to request its transfer to another organization.
• Right to Opt-Out of Sale or Sharing (U.S. Residents): To opt out of the sale or sharing of personal data, where applicable.
• Right to Limit Use of Sensitive Personal Information (U.S. Residents): To limit the use and disclosure of sensitive personal information, where applicable.
• Right to Non-Discrimination: To not be denied goods or services or subjected to discriminatory treatment for exercising privacy rights.
• Right to Grievance Redressal / Complaint: To lodge a complaint with Hi-Tech Digital’s Grievance Officer / Data Protection Officer and, where applicable, with a competent data protection authority.

Requests to exercise these rights may be submitted using the contact details provided in this Privacy Policy. Hitech i2i will verify requests using reasonable methods and respond within the timeframes prescribed under applicable law.

14. Cookies and Tracking Technologies

Hitech i2i uses cookies and similar technologies to enable core functionality, analyze website usage, and improve user experience. Users may manage or disable cookies through their browser settings, although certain features of the website may be affected.

15. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, platform capabilities, or business practices. The updated version will be made available through official Hitech i2i or Hi-Tech Digital channels.

16. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, platform capabilities, or business practices. The updated version will be made available through official Hitech i2i or Hi-Tech Digital channels.